Cisco’s 2010 Collaboration Predictions
Cisco’s Senior Vice President for Voice Technology, Barry O’Sullivan, offered a view of the prospects for the collaboration markets in 2010: Enterprise Collaboration Suites Converge Video Goes...
View ArticleClik here to view.
Collaboration Critical to Employee Success says Cisco
Image courtesy of photoxpress.com Today’s employees expect to collaborate extensively with their colleagues—and believe it’s not just beneficial, but essential to their careers and to the business. In...
View ArticleA Vision of the Future?
At Home When Lou woke up, he wasn’t looking forward to the day. His project was behind, and the team had to figure out a way to get back on track. First, though, he had to get himself out of the house....
View ArticleClik here to view.
What to Expect from Microsoft in 2011
Image courtesy of photoxpress.com Microsoft continues battling on all fronts to remain at the head of the ever-shifting technology field. Communication, virtualization, cloud computing, and...
View ArticleClik here to view.
Four Common Questions Students Ask in My Cisco Contact Center Express Classes
Frequently, questions come up in the Cisco Contact Center Express classes I teach concerning the ability of the system to perform this or that task. In this blog post, I will cover some of the more...
View ArticleClik here to view.
Leading Virtual Teams – Keys to Success
In today’s global and technology-enabled environment, working in virtual teams has become the norm rather than the exception. Companies expect employees to collaborate and work in both formal and...
View ArticleClik here to view.
Are DevOps and ITIL® in Conflict or Complementary?
While DevOps emphasizes collaboration and communication, so does ITIL®. In fact, there is no inherent conflict between the two. Upon examination, it becomes obvious that they are very complementary....
View Article
